Direct Source Plumbing

Susan Slight

a year ago

Great job! I appreciate the promptness & the professionalism of Mr. Brown! I will certainly recommend his company to anyone who has a plumbing need!

vicky Burditt

a year ago

direct Source is awesome!! Mr Brown is the best. Had problems with outside faucet and Mr. Brown suggested a temporary fix until the faucet could be replaced. Finally had the faucet replaced. I highly recommend this business and will be using again (if needed).

Randel Cross

3 years ago

I can't speak more highly of the services that David provided me! He even beat a previous estimate by a dishonest contractor by over $1100. Upon conducting his excavation and through his expertise he was able to determine that there actually was no plumbing leak but a sprinkler system malfunction. INSTEAD of charging me the full price for a job that didn't need to be done, he negotiated the price of the excavator down to a few hundred dollars for 7 feet of digging. HE DIDN'T EVEN CHARGE ME A FEE FOR PLUMBING. This is integrity 👏 that you don't see much in this profession anymore. I've had David out since and recieved the same level of care and professionalism. He will forever be my plumbing expert and I hope you choose him for your family as well. Thanks David!!!

Tyler Zimmerman

10 months ago

I have used Direct Source for 10+ years now and have always had a top notch experience. They have been prompt, efficient, and successful to resolve many plumbing issues at my house. I trust David completely and have referred them to family and friends who feel the same way.

Carol Miller

10 months ago

I am extremely impressed with David and Direct Source Plumbing & Drain Cleaning. From the moment we called with this this sudden and unexpected issue, we received exemplary communication, care, professionalism, and thorough service. David explained everything he needed to do in correcting our water heater issue. He arrived on time and worked diligently throughout and our issue was resolved in a quick and timely manner. I highly recommend David & Direct Source Plumbing and Drain Cleaning. Thank you David!

Zeke Thomas

8 months ago

We have used DSP a few times now and they are always honorable and have great customer service. They are fair and a company I feel you can trust. David came out and I appreciated his experience and integrity. Thank you.

Brian Dally

3 years ago

I had first called 2 other plumbers for a whole house stoppage to come diagnose the problem. The first was at night, charged me an emergency service call fee, arrived and took a quick look at it and then quoted me an extra large amount for the next step to fully diagnose the issue. I decided to get a second opinion and called a another company who then came out the following morning, took my service call payment first, tried to diagnose the clog, then said they couldn’t tell what it was but would required a massive excavation in the front yard at an excessive amount of money to further diagnose. I couldn’t get a straight answer on some of my questions and just had a feeling something wasn’t right. After they left, and quite frustrated because I felt I was getting nowhere fast, I then called Direct Source Plumbing and spoke with Amie who was very helpful in taking my call, took detailed notes, and with a sense of urgency, relayed my message to the plumber. In a short time, I received a call from Tyler who gave me an good idea of what needed to be done to diagnose the issue. When he arrived he was extremely polite and knowledgeable about the situation, and took the time to explain to me what he was doing, so that I fully understood each step, and ultimately ended up diagnosing and fixing the problem. He even called and had the master plumber, David, confirm and verify his diagnosis. This is how I wish all service calls could be! Tyler is the perfect example of how the ideal repairmen should be. I believe this company and religious-based group is in business for the right reasons, to truly help people when they need it. I can’t possibly recommend them enough! True professionals! Thank you again!

Jay Salisbury

11 months ago

David was able to get out the day after I called. He showed up at the time that we scheduled made a quick inspection of the items I wanted repaired and gave me a quote on the spot. The quote was competitive and I asked if he could get the work done immediately and he said yes. He completed the repairs within just a few hours, and everything was done professionally and without a mess. I definitely recommend Direct Source Plumbing to anyone in need of plumbing repairs or new service.

Eddie Fox

8 months ago

Came out and did an amazing job. David was not only very honest and upfront but very timely and communication was very clear and concise. He came out to fix a shower diverter that 3 other plumbers couldn’t figure out and in under 5 minutes was able to properly diagnose it. Will be using him for more projects for sure.

Glenn B.

3 months ago

I am very pleased with the replacement of my water heater. David was on-time and was very professional, honest, and friendly. He took time to explain everything needed to correctly replace my leaking water heater. The work was completed in a couple of hours without a mess and at competitive rates. I would highly recommend using Direct Source Plumbing and will use them again when another plumbing issue arises.